Managed Care: Less Care, More Profits
How do you like your care managed?

by Stuart Bramhall, M.D.
Free Press Contributor

One of the most outrageous forms of corporate welfare involves massive transfer of taxpayer dollars - through the Medicare and Medicaid programs - to private insurance companies. The justification for "privatizing" Medicare and Medicaid is the need to control escalating health care costs by herding the elderly and poor into private health maintenance organizations (HMOs) or so-called "managed care" programs. Under "managed care" the government pays an HMO or private insurance company a lump sum per patient to provide all his or her medical needs. The theory behind the first HMOs in the fifties and sixties was to force the doctor or clinic to assume the financial risk for expensive hospitalizations and catastrophic care. This provided a strong incentive to keep enrollees healthy by providing preventive care and regular screenings.

In reality managed care is increasing rather than decreasing health care costs. This is due largely to unrestrained growth of profits and administrative expense in the burgeoning "managed care" industry. It also stems in part from marketing practices that enable managed care programs like Secure Horizons to enroll large numbers of healthy seniors, leaving the chronically ill and disabled to be cared for in the government run fee-for-service sector. According to the 1993 Health Care Financial Review, the move to enroll senior citizens in private managed care programs has increased Medicare costs by 5.7 percent.
The track record for state Medicaid managed care programs is even worse. In all 13 states where Medicaid managed care has been fully implemented, there has been documented nonfeasance, malfeasance or outright fraud on the part of private insurance contractors. Administrative expense has soared, there have been serious problems with both health care access and quality and measures of overall health status of Medicaid recipients have declined sharply. For example, in Florida a recent report revealed that for 5 major insurers heavily involved in Medicare and Medicaid, administrative overhead and profits ranged from 51 to 77 percent.

Healthy Options -
Neither Healthy Nor An Option

The Washington state managed care program, called "Healthy Options," was implemented in 1993 for 400,000 children and families receiving federally mandated Medicaid benefits through the Aid for Families and Dependent Children (AFDC) program. Unlike other states, enrollment in managed care has been mandatory in Washington, which has had dire consequences for Medicaid recipients with urgent medical needs or chronic conditions requiring intensive treatment. There is an obvious incentive to limit or deny medical services when the state contracts with private insurers on a capitated or pre-paid basis. Yet after three years the Department of Social and Health Services (DSHS) still has no mechanism in place to guarantee that the private insurance companies to whom they pay 1.2 billion dollars a year actually deliver the medical services the companies contract to deliver.

At the same time DSHS has made the disenrollment process - where patients who are denied services can seek exemption from their assigned plan to see a doctor of their choice - extremely cumbersome. In many cases patients must postpone treatment for two to three months while they await a fair hearing in front of an administrative law judge - who almost always rules in the patient's favor. At an August 15, 1996 meeting held by the Washington State Office of Managed Care, the office announced its intentions to tighten regulations to make it more difficult for judges to rule in favor of patients seeking to disenroll.

John Ambrosavage © 1996

Declines in Pre-Natal and Preventive Care
It is no surprise that the limited medical performance reviews completed thus far, by the Oregon Medical Professional Review Organization and the Seattle-King County Health Department, have documented a clear decline in all medical services when patients are transferred to managed care. As reported in the September 4, 1995 issue of Modern Health Care, Oregon's move to managed care has resulted in less prenatal care and consequent lower birth weights.

In Washington state, it isn't merely high cost services, such as hospitalizations, emergency room visits and specialty procedures that are declining. The Seattle-King County Health Department review showed that so-called preventive services, such as pre-natal care, immunizations, well-child visits and primary case visits - which should increase under managed care to prevent illness and keep long term costs under control - have also decreased since our Medicaid dollars were turned over to private insurers. And while the law enacting "Healthy Options" provides for definite monetary sanctions for insurance companies failing to deliver the services they contract to provide, the state has not yet acted to bring companies into compliance.

Health Care Becomes a Commodity
In 1994 Forbes magazine designated "managed health care" as the number one growth industry (beating out oil and banking with an average return of 17 percent on equity). This raises grave concerns about the human suffering and preventable deaths stemming from service denials in managed care. According to Vincente Navarro in Capitalism in Health Care (1996), studies indicate that 100,000 Americans die annually because they can't afford health care coverage. At the same time the portion of the health care dollar diverted from actual medical care to administrative expense and profit ranges from 17 percent for a non-profit HMO like Group Health, to 27.1 percent for giant for-profit conglomerates like the recently merged Aetna/US Healthcare Corps. An alarming proportion of premiums goes for the extravagant compensation paid insurance CEOs:


Annual Compensation for Insurance CEO's (1994)
Leonard Abramson (US Healthcare Corp) $20 million
William McGuire (US Behavioral Health) $6 million
Betty Woods (Blue Cross of Washington and Alaska
her husband preceded her as CEO)
$742,000
Dale Francis (King County Blue Shield) $627,000
(source: New York Times 4/25/95, Seattle PI 3/6/96)


There is increasing consensus among patients, health care providers and the major corporations who pay their employees' insurance premiums that insurance CEOs are the only real beneficiaries of the massive drive to "privatize" Medicare and Medicaid. The only real solution to the current health care crisis is to eliminate the insurance middlemen, not to line their pockets. In 1991 the General Accounting Office estimated that eliminating private health insurance companies and replacing them with a single, publicly funded trust like Social Security would save over $100 billion a year - enough money to provide comprehensive coverage for the 44 million Americans presently uninsured.
The road to universal, single payer health care is clearly an uphill struggle, though polls have shown repeatedly that two-thirds of Americans favor such a plan. Statistics released by the Center for Public Integrity in 1994 revealed insurance interests spent $75 million in one year on Congressional campaign contributions and $25 million on lobbying to protect their current position.
The strength to make the change to single-payer depends on grass-roots organizing and action from thousands of taxpayers and health care consumers who are tired of being ripped off.


Stuart Bramhall is a member of the Washington Single Payer Action Network (Wa- SPAN), which is currently working with single payer activists from California, Oregon, Alaska and Colorado to explore the possibility of a regional (five state) single payer initiative in 1998 or 2000. For information call or write:

Wa-SPAN
PO Box 30506
Seattle, WA. 98103
(206) 233-1171


Please see related corporate welfare stories:
Seattle's Downtown Boom
Nordstrom Deal Update
Corporate Welfare Resources on the 'Net



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Contents on this page were published in the January/February, 1997 edition of the Washington Free Press.
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